| To: Maybelle Misfire | | | | time to Fluffy's morale problem.To: Customer Service, |
| From: I. M.. Power, VP | | | | Organization Moving Corp. |
| Welcome aboard! Delighted you have accepted a | | | | From: Central Dispatch, Organization Moving |
| position as planning analyst with Mega Corp. See you | | | | Corp.Who hired Driver Tom in the first place? When |
| in September, as they say.To: Maybelle Misfire | | | | the Highway Patrol asks about funny-looking plants, our |
| From: Nefarious Airlines | | | | drivers are supposed to declare them as household |
| We are sorry to learn that Fluffy feels humiliated if | | | | geraniums, slightly wilted from travel trauma.They are |
| her cat carrier is marked "Excess Baggage."Please | | | | not supposed to say, "Gee, I dunno, but it sure looks |
| remember that, in proportion to her size, Fluffy has | | | | like something from the sixties, don't it?"After the entire |
| more room in her carrier than our first class | | | | van had been unloaded and inspected at the |
| passengers enjoy in their recliner seats. | | | | Oklahoma border, and all the dust analyzed, Tom just |
| Anyway, your cats are well known in the airline world. | | | | started driving east and didn't stop till he saw the |
| We had to override the Hazardous Cargo Alert to | | | | ocean. It's up to the PR suits to tell Maybelle Misfire |
| allow Fluffy on board in any capacity.To: Maybelle | | | | what happened to her stuff.To: Maybelle Misfire |
| Misfire | | | | From: Customer Service, Organization Moving |
| From: Mega Corp Human Resources | | | | We are genuinely sorry about the delay associated |
| We're delighted to learn that you will be joining us for | | | | with delivery of your household goods. Believe me, our |
| your extended leave. To move your household goods, | | | | founders know all about life on the run.We believe you |
| we contracted with Organization Movers, The owner, | | | | will understand when we tell you that Driver Tom, one |
| Frankie Felon, got his start dealing questionable | | | | of our most experienced and dedicated professionals, |
| substances at networking parties in his MBA program. | | | | halted his truck when he spied a cat caught in a tree |
| Frankie's lawyer, Big Tony, assures us Frankie has | | | | on a freezing cold day. (OK, it was August, but he was |
| reformed.To Organization Moving | | | | in the mountains.)Fortunately, ladders are standard |
| From: Maybelle Misfire | | | | equipment for Organization Movers. Driver Tom |
| I've always wanted to develop an ad campaign on | | | | climbed the tree, rescued the cat and held its paw |
| the topic, Life without Furniture (not to mention clothing, | | | | during surgery at the local veterinary hospital. After |
| dishes or sheets), and I am deeply grateful to your | | | | getting medical treatment for his own scratches, Tom |
| company for giving me an opportunity to experience | | | | climbed right back in his truck--but not before making |
| this condition while my possessions remain lost | | | | sure that the cat would have a loving home with the |
| somewhere near Delaware.Since both my origin and | | | | veterinarian's assistant. We're sure you would have |
| destination are both west of the Mississippi, I'm glad my | | | | done the same.To: Maybelle Misfire |
| furniture will get to see something of the East Coast, | | | | From: I. M. Power, VP |
| even if I don't. However, my data collection is now | | | | Welcome to your new job. For your first project, we |
| approaching redundancy and I am ready to sleep in | | | | want you to analyze the customer service of our |
| my own bed again.To: Maybelle Misfire | | | | newest client -- our own Organization Movers.Seems |
| From: Organization Moving | | | | like they have a PR problem. Should be easy to fix.On |
| We can authorize temporary accommodations until | | | | the other hand, you may have trouble getting primary |
| your furniture arrives, but we cannot force any hotel | | | | data. Customers who complain tend to have |
| on the planet to accept Fluffy, Tabby and Furball as | | | | forwarding addresses like, "Lost Gulch, New Mexico."If |
| guests.Nor can we authorize restaurant meals for | | | | you like feline humor, you may enjoy my ebook, |
| felines. We are sure Fluffy will recover from the | | | | Maybelle Lives! and my advice to cats who move. For |
| trauma of eating off a paper plate on the floor. | | | | serious advice about moving with cats, consult my |
| Alas, we don't have a Feline Therapy Unit, but Big | | | | trade book, Making the Big Move. |
| Tony has offered to devote some quality one-on-one | | | | |