How To Choose A Home Care Provider

modern medicine, caring for someone medically in thefor a provider. To become “bonded”, the provider
home was quite common, and hospitalization was rare.must pay a set amount. The bond protects the
Today, with a growing trend toward reduced hospitalprovider from bankruptcy in the event of a lawsuit by
stays, home care is gaining popularity.a consumer.
While caregivers of the past were generally familyCertification — State certification by state health
members or friends, home health care today is baseddepartments makes a home health or hospice care
more on a professional health care team workingprovider eligible for Medicare (and sometimes
toward a common goal.Medicaid) payments. To become certified, a provider
Today home health care may be considered formust meet basic federal and state standards in patient
patients who are recovering from an illness, undergoingcare and financial management. Certified health care
treatment, disabled, chronically ill, or terminally ill.professionals are certified by their respective national
Home health care is not an option for everyone.organizations. The certification usually requires passing
Generally, the patient receiving care or treatment musta national test and/or work experience.
be well enough to be cared for in the home setting.Accreditation — Nationally recognized
Who provides the best home health care services?accrediting organizations evaluate and accredit quality
Various agencies and other companies provide homehealth care services. A provider must voluntarily seek
health care including home health agencies,out this accreditation. Some organizations that accredit
homemaker and home care aide agencies,home heath care include the Accreditation Commission
pharmaceutical and infusion therapy companies,for Home Care, Inc., the Community Health and
durable medical equipment and supply dealers, andAccreditation Program, the Joint Commission on
staffing registries and private duty agencies.Accreditation of Healthcare Organizations, the National
So, how do you choose a home care provider?Committee for Quality Assurance, and The National
Locating an appropriate home health care providerHome Caring Council.
requires some research. You will need to consult withWhen choosing a provider, you should consider asking
your physician to evaluate your home care needs.the following questions:
When looking for a provider, consider the quality of* How many years has the provider been serving the
care, the availability of services, personnel training andcommunity?
expertise, and payer coverage.* Does the provider have literature describing it
When evaluating the quality of a provider, you mayservices, costs, and funding?
encounter the following terms:* Is an evaluation of the patient’s home health
Licensure — Some states require providers tocare needs required? Is there a written plan of care
have licenses to operate. Basic legal and operatingfor the patient?
requirements mandated by the state must be met to* When are caregivers available?
obtain a license.* Is there a nursing supervisor on call 24-hours a day?
Bonding — A bond is a type of insurance policy* Can the provider ensure patient confidentiality?