| Purchasing pre-owned or refurbished medical | | | | agreed-upon warranty period. For a nominal fee, |
| equipment can, on the surface, seem risky. However, | | | | extended warranties can also be purchased. |
| an increasing number of medical facilities now | | | | As a participating member of IAMERS, Ardus works in |
| purchase infusion pumps, syringe pumps, ambulatory | | | | cooperation with the FDA and other medical |
| pumps, and other equipment that way. They realize all | | | | equipment re-marketers to assure healthcare |
| too well the obvious cost advantages – but they | | | | providers that members and non-members alike |
| also realize that the equipment they purchase will | | | | adhere to strict compliance levels with regard to |
| operate with the same top precision as its new | | | | government regulations, quality assurance standards, |
| counterparts. | | | | and labeling. Equally as important, IAMERS grants |
| When you purchase pumps from Ardus, you can be | | | | membership only to those companies that have |
| sure you are getting the most accurate and reliable | | | | agreed in writing to adhere to a strict Code of Ethics. |
| pumps for any purpose. Our combination of superior | | | | In the event of a dispute or default, the IAMERS Code |
| quality, rigorous testing, strict compliance levels, | | | | of Ethics Committee arbitrates challenges brought |
| warranties and guarantees mean our customers can | | | | forth by clients against members. This acts as a |
| be assured the highest, most accurate performance | | | | process that clients can use to resolve complaints. The |
| from the equipment they purchase. | | | | IAMERS membership is another step Ardus takes to |
| Our quality assurance process includes three audits, as | | | | ensure complete customer satisfaction. |
| well as various checks that are performed specific to | | | | Bonding of projects in the construction industry has |
| each type and model of equipment using industry | | | | been a standard for years. Now, and as a first in the |
| approved testing equipment. Every piece of equipment | | | | pre-owned medical equipment market, Ardus offers |
| that leaves our facilities has been inspected to | | | | surety bonding. Surety bonds are underwritten by |
| establish that it meets all manufacturer specifications | | | | "AAA" rated insurance companies that guarantee the |
| and is ready for patient use. | | | | customer that the vendor will perform according to the |
| Some healthcare providers still do not consider | | | | terms of the agreement. If a default within the |
| pre-owned medical equipment suppliers as a reliable | | | | agreement occurs, the surety company will attempt to |
| resource, perhaps because of a negative perception | | | | have the original vendor remedy the problem. If that |
| of the industry. At Ardus Medical, we try to alleviate | | | | effort fails, the surety company will remedy the |
| these concerns by offering recourse through binding | | | | problem itself or through an affiliated agent at a cost |
| warranties and agreements, Surety Bonding, and an | | | | to the original vendor. For a minimal fee, the client now |
| arbitration process through IAMERS (International | | | | has recourse via a surety bond. |
| Association of Medical Equipment Remarketers) in the | | | | Ardus has numerous measures in place to guarantee |
| event of a dispute. | | | | customer satisfaction with our equipment. We offer |
| All equipment that leaves our facility leaves in "Patient | | | | one of the most extensive selections of pre-owned IV |
| Ready" status. This means that the equipment has | | | | pumps, ambulatory pumps, syringe pumps, and more, |
| been tested , meets all manufacturer specifications, | | | | at savings of 30-80 percent over the cost of new |
| and is ready for patient use. The equipment is tested | | | | equipment. Using affordable, refurbished IV pumps to |
| on a device that performs various checks specific to | | | | deliver fluids and medications can result in a |
| each equipment type and model as is outlined by the | | | | considerable savings for hospitals and other healthcare |
| OEM. | | | | institutions. Buying pre-owned proves time and time |
| Hard-copy documentation is included with each piece | | | | again to be a viable alternative to the more expensive |
| of equipment shipped, and we retain a copy for device | | | | new equipment. |
| history purposes. In the event of equipment | | | | Sarah Shannon is the author of this article on Infusion |
| malfunction, we include warranties for all patient-ready | | | | Pumps. |
| equipment that covers parts and labor for the | | | | Find more information about Ambulatory Pumps here. |