How Reliable is Vending As a Business Venture?

It's time to turn our attention to whether vending is adon't try to reinvent the wheel. . .at least not at first.
viable business to enter, as well as the average costWork a proven system until you achieve profitability,
for a very important part of the business: the vendingthen implement new systems to improve your
machine.economies of scale. Don't fall into the trap of believing
Is vending a reliable business venture?that the rules of the business do not apply to you.
The first recorded vending machines date back to theSo what do vending machines cost?
first century B.C., but came to prominence in the lateThe first criteria in determining cost depends upon the
1880s. These were primarily postcard and gumballlocation for which the vending machines are destined.
machines with simple mechanisms, a single selectionMost successful vending operators have a formula to
and accepted one coin.determine the value of the equipment to be placed into
The snack and soda machines we recognize today -a given account. In our surveys of hundreds of
multi-selection, accepting multiple coin types, dispensingcompanies, we have found that most operators want
change - originated in the 1940s. In the '40s, of course,to pay off the equipment with 9 months' profit from
vending machines accepted coins only, did notthe vending machine account. This equates to about
dispense change, and limited selections about 20 items.half of the gross sales for a 9-month period. If they
These were fully mechanical vend mechanisms andproject an account to do $10,000 in sales in 9 months,
required no power to operate the vend cycle.then the equipment cost should be $5,000 or less. Less
Early soda machines required power to refrigerate theeffectively produces more profit from your vending
product. The modern vending machine design withmachine investment.
spiral dispense, full change capacity, dollar billNow that you have a budget (based on your
acceptance (usually by dollar bill coin changer), 30-40agreement with the customer), it's time to find the
snack selections, and up to 10 soda options, came tovending machine equipment. You have two basic
being in the late 1960s and was refined in the 1970s.choices:
Improvements in vending machine technology since
have been based on electronics and computer1. Used vending machine equipment
innovation, with standardization of protocols and2. New vending machine equipment
improvements in currency acceptance. Ultra-modernNew vending machine equipment is straightforward:
vending machines can accept a variety of paymentfind the brand and model you feel comfortable with.
types - credit cards, large denomination bills (up toNew equipment ranges from $2,000 to $10,000 per
$100), cell phone charges (charging a product to yourvending machine and depends on the type of machine,
cell phone bill) - can be monitored remotely by Internet,as well as its options. Types include snack machines,
can produce sales figures to individual unit numberssoda machines, refrigerated machines, frozen food
(sold 13 Snickers and 8 Doritos out of this machine lastmachines, change machines, and more. Options include
week), log machine entry times, and can even providepayment methods, size of vending machine, number of
surveillance with camera technology. Yes, we've comeselections, electronics packages, and so forth.
a long way, baby.Used vending machine equipment has many options on
So how is this history lesson relevant? Vendingpricing, from free to several thousand dollars. With all
machine technology is responding to market need. Theused machines, make sure you have a clear title. Be
successful vending operators have driven thisextremely careful in buying a branded machine (Coke,
technology with their purchasing habits. Like allPepsi, M&M, etc.), because many of these
businesses, if technology affords a profitablemachines are owned by the brand company, which
advantage, that product has a market. The fact thatretains ownership rights. If you purchase one of these
the vending machine manufacturers have continued tomachines, you could find yourself either losing the
produce better and better machines means that themachine without compensation, or heading to jail for
vending business is a reliable venture when runpossession of stolen property.
properly.Most free vending machines have been abandoned
Like all businesses, proper operations is the key towhen an operator went out of business. You can also
success. Learning about your account market, the kindfind operators selling their vending equipment through
of locations and businesses you serve, learning aboutthe want ads. Both of these venues generally require
marketing, the product you are you going to sell, anda tremendous amount of work to get the vending
the type/s of vending equipment you'll use, all thesemachine location-ready. While the initial cost might be
factor into the success of your vending machinelow, the time and repair costs can be excessive,
business.making other alternatives actually less expensive in the
There are thousands of successful vending companieslong run.
in the United States, and if you think the vendingReputable used vending machine equipment suppliers
business is for you, offer to work for a company insell equipment at several levels: as-is, as-is working,
another city for free. For free, are you kidding?! Insteadrefurbished (several levels), and like new. As-is and
of taking that week's vacation on a cruise, work for aas-is working are similar to free machines or those
vending company: learn all you can about everyfound through want ads. I don't suggest these options
aspect of the business - load trucks, fix machines, lookunless you are a highly skilled mechanic with access to
at the accounting, install machines. Pay attention to thea large parts inventory.
products sold, the order in which they go into theInstead, I suggest you concentrate on refurbished
vending machine, find out what sells best, askvending machines. Select the refurbishment level that
questions. The real-world education you will receive willthe customer needs, and stick to your pre-determined
be invaluable. One week's worth of effort can literallybudget. Expect to pay at least $1,000 per machine.
save you hundreds of thousands of dollars. (And anAnd don't forget shipping, which can be considerable
operator in a different city than yours won't feeland is a part of the cost of vending machine
threatened by your business plans.)equipment.
The vending business is an established industry, so